Our Services

We are over 20 years of experience

PSYCHOMETRIC TESTING AND ASSESSMENT CENTRES

We assist organisations to select and develop the right talent in the right environment. We believe that it is the calibre and commitment of an organisation’s talent that sets it apart its competitors. Hence, organisations should select the right talent from the first instance. This is in line with our motto: “Right Person – Right Job – Right Environment”. We use a number of assessment tools to achieve this objective.
Our psychometric tests are specially designed and validated assessment exercises which assist in matching the job applicant with the job requirements. These tests are only done by registered Psychologist registered in terms of Health Professions Act (27:19) with current practising certificates.They are also used for human resources and career development, including vocational counselling for employees.

We offer psychometric testing in the following categories:
a) Cognitive Ability / Intelligence / Aptitude Assessment These tests assist in assessing general intelligence and specific occupational aptitudes. We have several tests in our test bank and the choice of a test or a group tests depends of the job or position for which the candidate is being assessed for. With this knowledge, one can predict the candidate’s potential and future job performance.
b) Emotional Intelligence The ability to perceive emotional states in self and others, and utilising emotional knowledge for decision-making has become a critical success factor in managing and leading teams and individuals for maximum performance. We use emotional intelligence assessment tools to measure the ability to perceive emotions in self and others, the ability to manage own and others’ emotions and the ability to use all this emotional information to make decisions about situation.
c) Assessment Centres Assessment Centres are job simulation exercises designed for selection, coaching, leadership development and succession planning at management and senior management levels. Assessment centres utilise assessment methods like, but not limited to, in-tray exercises, business presentations, leaderless group discussions, group exercises, and role-plays.
d) Occupational Interest Assessment Mostly utilised in graduate and management trainee selection, these tests are used to assess job applicants’ interests in the position or job applied for. This information assists both the job applicant and the recruiting organisation to make informed decisions about the job applicant’s career interest
e) Personality and Behavioural Assessment We use personality and behavioural assessment tools to measure preferred job behavioural styles. These tests are useful where behavioural competencies and traits which include, but not limited to extraversion, judgement, tough-mindedness, conflict management, teamwork, execution, self-discipline, independence, dominance, leadership potential, assertiveness and personal composure are key success factors for maximum job performance

EXECUTIVE AND MANAGEMENT COACHING

We assist managers and executives to achieve both personal and professional goals through coaching. Executive and management coaching assists to:
- Achieve leadership or management performance and development.
- Develop high-potentials and facilitate career transitions
-Get focused on important goals for better performance, self-motivation and to avoid derailment.
-Balance work and life for better performance
-Quickly assimilate into new leadership roles for effective and optimal performance
-Identifying key sources of conflicts within teams or individuals and make appropriate recommendations

EMPLOYEE ENGAGEMENT AND CULTURE ENTRENCHMENT INTERVENTIONS

We assist organisations to get employees to be continuously engaged to the mission and vision of the company. We do this through the deployment of employee engagement and culture surveys, which culminate in the development of employee engagement and culture entrenchment strategies.

Employee engagement is the extent to which employees are committed to their work and their organisation, and the extent to which this commitment affects their performance, discretionary effort and intent to stay with the organisation. We develop a methodology, which suit operational requirements. We help organisations restructure their businesses in line with their strategic thrust (current and future). Through extensive assessments, we help organisations reorganize their process flows so that the processes and business structures speak to the strategy and help the business create value for its stakeholders

PERFORMANCE MANAGEMENT INTERVENTIONS

We assist organisations to improve their performance by helping them implement performance management and measurement system at all levels within the organisation. As TM Industrial Psychological Services we believe there is no one-size-fits- all or off-the-shelf Performance Management system.
It is our considered view that they are at least three different models of performance management namely; performance management as a system for managing organisational performance; performance as a system for managing employee performance and ultimately performance management as a system for integrating the management of organisational and employee performance.

OCCUPATIONAL STRESS SCREENING AND INTERVENTIONS

Stress is a universal issue in public health, it can be caused by variety of reasons, however as industrial psychologists we believe no-matter what causes it, and stress has adverse impact to workplace productivity.
Our focus on this issue mainly is guided by the relationship between the demands of the job environment, co-worker support, supervisor-subordinate relationships and the cognitive and other resources of individual employees in coping with such. We offer stress screening, monitoring and interventions specifically dealing with the work-place induced stress to achieve employee well-being and productivity at workplace. Stress management program may also be useful during retrenchments and layoffs to both the employees and managers involved in the processes.

LEARNING AND DEVELOPMENT INTERVENTIONS

Organizations spend close of 1% of annual turnover in learning and development initiatives but rarely invest in understanding the science behind how to succeed in learning and development programs. We assist your HR department to carry out scientific learning needs analysis
– (using performance appraisals, psychometric tests, and work samples),
- unpacking motivation to learn (there exist a positive causal relational between motivation to learning and positive participation and application of new knowledge),
- and the employees learning styles (Employees are individuals and have different learning styles) and recommend the optimal learning program.
- assessment tools and recommendations will need to be incorporated for continuous improvement.

CONFLICT RESOLUTION & TEAM BUILDINGS

Conflict exists in any situation where facts, desires or fears pull or push participants against each other or in divergent directions. It can also happen at departmental, section and business unit level. We believe the correct diagnoses of the sources of conflict, conflict handling styles and personality of the employees involved in conflict may act as correct source of resolving the dip seated issues and channel individual employees energies in the productive operations. We also offer independent one-one counselling to management and executive to help them cope with conflict-infested workplaces.

OTHER SERVICES

- Strategic Planning & Business Review Facilitation Services
- Board Appointments & Performance Evaluations
- Human Resources Consultancy & Advisory Services
- Job Evaluations
- Staff Capacity Assessments

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