E-Channels Support Analyst
Deadline: 31 October 2025
Job Specification
E-Channels Support Analyst
Job Purpose
To support and maintain POSB’s digital channels ensuring continuous uptime, timely resolution of user and client issues, and adherence to security and compliance requirements.
Qualifications & Experience
- A Level (Commercial/Sciences); 5 O Levels including Mathematics and English.
- Honours Degree in Computer Science or Information Systems.
- Certification in a programming language or database is an added advantage.
- At least 2 years’ experience in ICT support, preferably within a banking environment.
Technical Skills
- SQL and database reporting.
- Knowledge of Postilion, V-Suite, ATMs, POS, and Internet/Mobile banking platforms.
- Systems monitoring, configuration, and maintenance.
- Card production processes.
Key Competencies
- Problem-solving and troubleshooting skills.
- Strong communication and teamwork.
- Attention to detail and customer focus.
- Ability to work under pressure and ensure 24/7 uptime.
How to Apply
Interested candidates should submit their applications, including a comprehensive CV and certified copies of qualifications as a single file, indicating the position applied for, to: recruitment@tmindpsych.com and complete the application form on https://apply.tmindpsych.com.
Only shortlisted candidates will be contacted for an interview.